SHIPPING COORDINATOR/CUSTOMER SERVICE/DISPATCHER *FLUENT IN ENGLISH* (COMMISSION BASED) | WorkNet.am

SHIPPING COORDINATOR/CUSTOMER SERVICE/DISPATCHER *FLUENT IN ENGLISH* (COMMISSION BASED)

English Specialist

SHIPPING COORDINATOR/CUSTOMER SERVICE/DISPATCHER *FLUENT IN ENGLISH* (COMMISSION BASED)

  • Position English Specialist
  • Salary from 250,000 ֏
  • Work schedule Nightly
  • Gender Male,Female
  • Age 20 - 40 տար․
  • Region Yerevan, Kanaker Zeytun
  • Published 2 տարի, 9 ամիս առաջ
Job description

Global Auto Transportation is a leading Auto Transport company established in 2006. Since then we have been trusted with transportation of over 850,000 vehicles across the country. Our team is proud to stand among the top five Car Movers in the market. THIS IS NOT A REMOTE JOB! Please, include your resume while applying for this position. We will ONLY consider FLUENT ENGLISH-SPEAKING candidates.

Job Description:

We are seeking a highly motivated and dedicated dispatcher/sales representative to join our dynamic and professional team. The individual who will be considered for the position will be responsible for communicating with clients and drivers over the phone, presenting them with a pre-calculated quote and negotiating shipping terms, as well as booking and scheduling orders directly with shippers (absolutely no double brokering) You will only answer incoming or warm calls from shippers. You will make reservations for shippers and post it onto America’s national board for truck companies to accept the reservation. NO double brokering.

We will train you!

Responsibilities:

FLUENT IN ENGLISH with high skill levels in speaking and listening
Sales and Customer Service experience are a MUST
Process orders received via telephone, fax or email
Assist customers over the phone with scheduling and all other inquiries
Negotiate and book shipment while developing rapport with customers
Communicate and update customers regarding orders, pricing, pickup and delivery deadlines, etc.
Proactively pursue new prospect and existing customers to increase sales
Communicate with truck drivers to arrange pick up and delivery of loads
Ongoing monitoring of pickups and drop offs to ensure timely delivery

Preferred Skills:

High skills levels in listening and speaking IN ENGLISH
Effective negotiation skills
Ability to multi-task and yet be detail-oriented
Excellent verbal and written commination skills
Responsible, reliable, honest and professional
Excellent organizational, filing and follow up skills
Ability to work under pressure and in a fast-paced environment
Ability to work in a team under minimal supervision
Sales and customer service experience

Requirements:

FLUENT IN ENGLISH – SPEAKING AND LISTENING
Minimum 1 year experience in transportation industry
Must pass English Proficiency Test to be considered
Proficient in Microsoft Office
Sales experience
Customer service experience

Compensation:
20% commission of all sales.
Average sales are $20,000 a month

Employment type:
Full-time 6pm-3am