Holiday Inn Express Yerevan hotel is looking for a Front Desk Agent/ Night shifts
- Աշխատավարձը պայմանագրային
- Գրաֆիկ Ամբողջ դրույք
- Սեռը Արական,Իգական
- Տարիքը 20 - 28 տար․
- Տարածաշրջան Երևան, Կենտրոն
- Հրապարակվել է 1 տարի, 4 ամիս առաջ
The moment a guest steps into our hotel, they walk into a genuinely memorable experience. As a Front Desk Agent, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You should also create the warm atmosphere that makes our guests feel at home in any location.
- Provide warm welcome that kicks off a memorable guest experience
- Acknowledge Rewards Club members and returning guests, in person or on the phone
- Take and manage guest bookings and telling them about ways to improve their stay
- Handle cash and credit transactions
- Start every stay right by swiftly checking guests in and out – take IDs, hand out room keys
- Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns
- Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary
What we need from you?
- Hotel experience
- Fluency in Armenian, English and Russian languages
- Problem-solving and communication skills
- Literate and tech-savvy
- Flexibility to work evening and night shifts
- The knowledge of OPERA PMS is a plus
What will you get?
-Free food and taxi
-Online and inhouse trainings
Please send your CV to [email protected] by mentioning the job title in the subject line of the email. Only shortlisted candidates will be invited for an interview.